PRIVACY POLICY

ReeCab India | Jha Info Solutions

Updated effective from 01 April 2023


This Privacy Policy outlines the practices and policies implemented by ReeCab ("we," "us," or "our") regarding the collection, use, storage, and disclosure of personal information obtained through the use of our online taxi booking app (the "ReeCab Mobile App"). We are committed to safeguarding the privacy of our users and ensuring that their personal information is protected. By accessing or using our App, you agree to the terms and conditions of this Privacy Policy.

1. INFORMATION WE COLLECT

1.1. Personal Information: We may collect personal information from you when you use our App, such as your name, email address, phone number, payment details, and other information necessary for the booking process.

1.2. Location Information: With your consent, we may collect your location information to provide you with accurate and efficient taxi services. You can disable the location services in your device settings or within the App.

1.3. Usage Information: We may collect information about how you use the App, including your interactions with the App's features, preferences, and settings.

1.4. Device Information: We may collect information about your device, including its unique identifier, operating system, and mobile network information.

2. USE OF INFORMATION

2.1. We use the collected information to facilitate and improve your experience with the App, including but not limited to:

  • Processing and fulfilling your taxi booking requests.
  • Providing customer support and responding to your inquiries.
  • Personalizing and improving our services, features, and content.
  • Analyzing usage trends and patterns to enhance the App's functionality.
  • Sending you promotional offers, updates, and relevant marketing communications with your consent.

3. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We take reasonable measures to ensure the secure storage and protection of your information.

4. DATA SHARING AND DISCLOSURE

4.1. Service Providers: We may engage trusted third-party service providers to perform various functions on our behalf, such as payment processing, data analysis, customer support, and marketing activities. These service providers will have access to your personal information only to the extent necessary to perform their duties and are obligated to maintain the confidentiality and security of your information.

4.2. Legal Requirements: We may disclose your personal information if required by law, governmental authority, or to protect our rights, safety, and property, or the rights, safety, and property of our users or others.

5. SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

6. DATA SHARING AND DISCLOSURE

6.1.You can manage your preferences and opt-out of receiving promotional communications from us by following the instructions in the communication or by contacting us directly.

6.2.You may also disable location services on your device or within the App, but please note that certain features and functionalities of the App may be affected.

7. CHILDREN'S PRIVACY

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take steps to delete such information as soon as possible.

8. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our App. We encourage you to review this Privacy Policy periodically.

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy, you may reach out to us at support@reecab.com.